Production Coordinator

Come join our team at West Michigan’s #1 rated roofing company! This position is based out of our Traverse City office. We cultivate a work environment that is both fast paced and fulfilling while maintaining a laid-back atmosphere. We pride ourselves on taking great care of our employees and our customers. Summit Point Roofing consistently strives to remain on the leading edge of the industry by never being satisfied and constantly trying to improve both as a company and as individuals. Our commitment to integrity and by adhering to our values with regard to our decision making has been a significant factor in our success.

The ideal candidate will be someone with a minimum of 5 years of customer service experience. A background in roofing or construction is preferred but not required.

Requirements

  • Excellent communication skills (both written and verbal)
  • Exceptional organizational skills
  • Self- Motivated
  • Ability to think quickly on your feet
  • Good problem solving skills
  • Ability to supervise multiple technicians
  • Flexible and able to work well under pressure
  • Ability to adapt to a quickly changing environment

Responsibilities

  • Oversee all customer communication regarding projects from the beginning to end of the project.
  • Coordinate all repair and replacement projects.
  • Order materials as needed for projects.
  • Assist in training and development.
  • Update administrative tracking tools.
  • Invoicing
  • Other duties as assigned.

Benefits

  • Insurance (health, dental, vision and life insurance)
  • Company Sponsored IRA
  • PTO
  • Referral Bonus
  • Apparel Allowance

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift

Supplemental Pay:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 5 years (Preferred)
  • Project coordination: 1 year (Required)

Work Location: One location